F.A.Q.

Q: What are your store hours? Q: What is your return policy?
Q: Do you have gift cards? Q: Do you accept Ace Rewards Cards?
Q: What forms of tender do you accept at Tri-State? Q: I would love to work at your store. Can I apply online?
Q: Can my business set up a charge account? Q: Do you have layaways?
Q: Do you do special orders? Q: Do you sell Hunting/Fishing licenses and tags?
Q: What are your store locations? Q: Does Tri-State ever give back to the community?
Q: Can I access your wedding registry online? Q: Can I buy your merchandise online?

Q: What are your store hours?
A: Our hours are
Monday: 9:00am – 9:00pm
Tuesday: 9:00am – 9:00pm
Wednesday: 9:00am – 9:00pm
Thursday: 9:00am – 9:00pm
Friday: 9:00am – 9:00pm
Saturday: 9:00am – 7:00pm
Sunday: 9:00am – 6:00pm
We are closed on Christmas, Thanksgiving and New Years Day.
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Q: What is your return policy?
A: With The Receipt
With your receipt we can immediately refund the price of an item, trade for like item or we can provide you with an In-Store Credit! We try to make returns as “Hassle Free” as possible for the convenience of our customers.

A: Without The Receipt
Without receipt money cannot be refunded. We can, however, trade for like item or provide you with an In-Store Credit.
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Q: Do you have gift cards?
A: Yes, we do have Tri-State Gift Cards. They are valid at any of our Four Store Locations.
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Q: Do you accept Ace Rewards Cards?
A:No. Unfortunately, at this time; we aren’t able accept Ace Rewards Cards.
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Q: What forms of tender do you accept at Tri-State?
A: We accept Cash, Single-Party Checks, Travelers Checks, Tri-State Gift Cards, Visa, MasterCard, Discovery Card and American Express.
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Q: Do you sell Hunting/Fishing licenses and tags?
A: Yes. However; we can only accept Cash or Checks for their purchase.
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Q: Can my business set up a charge account?
A: Yes! We are happy to provide Charge Accounts to Local Businesses. Just contact us.
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Q: Do you have layaways?
A: Yes, we offer Layaways. 20% Down will hold your Layaway for 45 Days.
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Q: Do you do special orders?
A: Given the right circumstances we can make Special Orders from time-to-time; however, much depends on the item you’re seeking and its availability from the manufacturer. Come in and ask us about the item you’re interested in and we’ll give it a try!
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Q: I would love to work at your store. Can I apply online?
A: We are not currently set up for people to Apply Online. However; we do have an Online Application Form here. Just print it, fill it out and bring it to our Business Office.
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Q: What are your store locations?
A: We have stores in Moscow, Idaho; Moses Lake, Washington; Coeur d’Alene, Idaho and Lewiston, Idaho.
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Q: Does Tri-State give back to the community at all?
A: Yes we do! Tri-State donates over 10% of its after-tax earnings each year to various local non-profit charities and organizations. You can find out more here.
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Q: Can I access your wedding registry online?
A: At this time we don’t provide a Wedding Registry online. Our Moscow location, however, does provide an in-store Wedding Registry that’s available to local-area residents only.
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Q: Can I purchase your merchandise online?
A: At this time we don’t provide Merchandise Purchases Online. Instead; we invite you to come in and view our merchandise first-hand while experiencing our award winning service.
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